Moon Medical Alert
What Is Moon Medical Alert?
One answer to the needs of many older people for both security and independence
is what's called a Personal Emergency Response System [PERS]: a signaling device
that summons help during an emergency.
When an emergency occurs, you simply press the button on your pendant or hand transmitter
to alert our response center that you need help.
Here's how it works...
The PERS system consists of two components: a portable, water-proof help button
(transmitter), which the user wears or carries, and a receiver unit connected
the user's telephone line (no new line is needed).
If the PERS user experiences a fall or other emergency, medical or otherwise, he
or she can simply press the portable help button to call for aid.
Once the button is pressed, it activates the receiver, which in turn dials the
Medical Alert Center which has caring, extensively-trained specialists
on call 24
hours a day, 365 days a year.
You are quickly put into two-way, hands-free voice communication
with one of our
specialists, who simultaneously have your vital, life-saving information available
in front of them on their computer screens.
They can see your pertinent medical history, your precise location,
and contact information for your closest Responders (relatives,
neighbors, and friends).
They can then contact these responders as well as your local Emergency Services
police, fire), and relay your information and any special instructions, all while
remaining in constant voice communication with you until help arrives, enabling
early intervention and reducing the risk of the debilitating injuries that often
result from long periods of time without help following a medical emergency.
Who Is At Risk?
One out of three Americans age 65 and older falls at least once a year. The chances
of surviving a fall are six times greater if you are found within one hour.
The National Heart Association reports that 350,000 of the 1.6 million Americans
that suffer from heart attacks die because help does not arrive on time.
Every minute that a stroke victim goes unattended, the chance of permanent disability
or death increases dramatically.
The National Safety Council reported that over 3 million people will sustain disabling
injuries in or around their home; more than 100,000 will be permanently disabled
and more than 20,000 will die.
U.S. Government studies estimate that at least 260,000 of the 1 million people over
age 65 in nursing homes don't have to be there - and don't want to be there.
The National Fire Protection Agency reported that there were over 500,000 annual
home fires resulting in over 4 billion dollars in damage and over 25,000 deaths
or major injuries.
The Department of Justice reported that one out of every four households will be
the victim of burglary this year. A burglary occurs every 10 seconds in the U.S.
The New England Journal of Medicine concluded that for elderly people who live alone,
becoming incapacitated and unable to get help is a common event, which usually marks
the end of their ability to live independently.
While we can't prevent an emergency from occurring, what is seldom realized is that
it isn't always the emergency itself that results in debilitating injuries, but
the fact that the sufferer lays unattended for long periods of time. Moon Medical
Alert provides help with the easy push of a button, allowing for early
and providing seniors with the opportunity for independence and peace of mind.
Why Moon Medical Alert?
The Moon Medical Alert network has been servicing customers for
over 24 years, and
is unsurpassed in terms of care, quality, and cost. Here's what we base our long-standing
success and industry superiority on:
Our network is the leading and largest direct marketer of Personal Emergency Response
Systems in the world.
We have multiple government contracts with dozens of state programs.
We currently service more than 75,000 satisfied customers annually.
We provide our customers with state-of-the-art equipment including the most technologically
advanced systems available to adapt to your ever-changing needs.
Moon Medical Alert works with standard phone lines as well as digital
subscriber lines (DSL) and VoIP (Voice over Internet Protocol), most of our competitors
We maintain two high-tech monitoring centers, each staffed with specially trained
operators, and each fully equipped to back up the other in case of emergency or
We offer the lowest prices in the industry, guaranteed.
Our corporate policies are unbeatable. There are no long-term contracts and you
free to cancel at any time after a 30-day written notice.
We give you Guarantees, not just Warranties.
We have unsurpassed quality of service and a highly-trained, dependable, staff that
Moon Medical Alert Guarantees, Not Just Warranties!
Moon Medical Alert is a direct provider (we do not use agents or
Medical Alert monitors, and supports all of our own equipment. That's why
are the guaranteed lowest, our rates are guaranteed not to increase, and all equipment
is fully replacement guaranteed (not just a limited time warranty):
The Moon Medical Alert monthly service rate you pay is guaranteed not to
increase for as long as you remain a subscriber.
Moon Medical Alert guarantees all of our equipment for as long as you remain
a subscriber. If at any time any part of the system should fail to work properly
due to a fault in the system, Moon Medical Alert will replace it at no cost to the
*Total yearly price includes installation, monitoring and rental fees, and the value
of any promotional gift. Expires one year after installation of the system.
Questions About Moon Medical Alert?
How much does it cost?
With Moon Medical Alert there are no hidden costs, long-term contracts, or equipment
purchase requirements. The total cost can be broken down into two components: (1)
the monthly monitoring and leasing fee, and (2) the one-time start-up costs.
Will I be locked into a long-term contract?
Absolutely not. With Moon Medical Alert there are no long-term contracts and our
service can be cancelled at any time, and for any reason, with 30 days written notice
and the return of our equipment.
$34.95 PER MONTH
There is a
one-time programming and set-up fee of $49.
LIMITED TIME OFFER: NO SET-UP FEES!
Will the price I pay ever increase?
Are there extra charges for an additional person?
How do I install it?
The Moon Medical Alert unit sets up in just a few simple steps. We send you your
system with simple, easy-to-read instructions. You can do it yourself or have a
friend, neighbor or family member help you if it makes you more comfortable. Once
you've completed the set up, simply press the help-button to test the unit and have
our medical alert center confirm that you've done a perfect job.
Must I install a new telephone jack?
Will this system work if I only have a cell
Do I have to be in the same room as the base-unit
for it to work?
No. You can be in a different room, on a different floor, or out getting the mail
and the signal will still be received in most cases, as long as you are within about
300 feet of the base-unit.
Do I talk into the button to get help?
What if I press the help-button but am unable
What if I can't answer the door?
Can I wear the transmitter in the shower?
Can I transfer the system if I am moving or
taking a long vacation?
Motivating A Loved One
It isn't easy for a person who has been independent all their life to come to terms
with limitations. It isn't easy to convince a person who has provided for others
all their life that they now need care. They want and deserve the dignity of self-reliance.
Often fear is a factor; fear of encroaching confinement in a nursing home or a hospital.
But Moon Medical Alert offers the opposite of all this.
Moon Medical Alert is independence.
Moon Medical Alert is self-reliance.
Moon Medical Alert is dignity.
Moon Medical Alert is care.
When approaching a loved one with the idea of Moon Medical Alert,
tact is extremely
important. Put yourself in their place. Stress the freedom that comes from the system.
Tell them that the federal government reports that more than 25% of people over
65 and in nursing homes needn't be there if they had access to proper care. Let
them know that this is the way of keeping them in your lives that gives them security,
and you peace of mind.
When someone is linked to the Moon Medical Alert Network they're
protected no matter
where they go 24 hours a day, seven days a week - even when they travel. Let them
know that Moon Medical Alert is like insurance - they may not use
it today, but
if they ever should need it, they'll be glad that they have it.
Let them know you love them and want them around as long as possible.
Let them know you care and let them know that Moon Medical Alert
The Moon Medical Alert system sets up in just a few minutes. We
ship your equipment
to you pre-programmed and everything you will need is included in the box.
Simply plug the phone cord into the phone jack and plug in the power cord, then
the power/reset button to reset the system. That's it, it's set up.
Now, put on your necklace transmitter and push the help button to test the system
and see exactly how it works. After you've told the Response Center operator that
everything is ok, press the power/reset button again and go about your day with
the comfort of knowing that Moon Medical Alert is there if you
should need it.
If you experience any problems, or would just feel more comfortable having one of
our technicians walk you through the process, you can call our toll-free installation
support hotline 24 hours a day and we'll be glad to help you.
You can test your system as often as you like
on your own.
The Moon Medical Alert system is also Fully Supervised. This means
that the system
frequently checks itself on its own, and will alert the Response Center automatically
should it detect a problem such as a low battery.
In the event of a technical problem, our support staff will work with you to try
and resolve the issue over the telephone. Very often, there is a simple oversight
such as the power cord falling out of the socket. If the problem cannot be remedied
remotely, we will send you a replacement system or part, next day delivery.